Privacy Policy

Last updated: 2025-10-21

This Privacy Policy explains how HI-MAN ("we") uses information when you interact with our website, customer communication channels, social media accounts, e-commerce workflows, and internal business tools. Our applications are used to manage orders, customer support, content, and operations.

Information We Process

• Customer communications, order requests, support messages, and related metadata such as sender details, channel, timestamps, and transaction records.
• Operational logs for service operation, security, delivery tracking, and troubleshooting.

How We Use Information

• Receive, store, and manage customer support, order, delivery, return, and operational communications.
• Improve internal processes and ensure service reliability and security.

Data Sharing

We do not sell or share data with third parties for marketing. Our infrastructure providers (hosting, storage) may process data solely to operate the service.

Data Retention

Message data is retained as long as necessary for operations and record-keeping, then deleted or anonymized.

Security

Access to data is limited to authorized personnel. Transport uses HTTPS; webhook events are verified with HMAC signatures. Data is stored in access-controlled databases.

Your Choices

You may use the account, message, or data controls provided by the channel you use, or request deletion of data under our control. See the Data Deletion section for instructions.

Contact

For privacy questions or requests: info@himan.com.tr

Data Deletion · Terms of Use